How to win friends and influence people
Organize, educate, communicate and activate are the essential steps for a successful legislative lobbying campaign.
By Blois Olson
When most people think of lobbying, they think of well-dressed men and women meeting with legislators, asking for favors.
This is far from reality.
Lobbyists are well-educated experts on policy and industries who assist elected officials in making well-informed decisions about the businesses and people their actions affect. It has been a profession as long as politics has existed.
Another tool that has been around since the Greek philosophers is organizing people to build support or opposition to proposed legislation. Today, this practice is most often referred to as grassroots lobbying or public affairs and it is an integrated practice at a few select firms in the country.
Imagine a group of people busy living life, raising families and going to work not knowing the Legislature is acting on something in which they could be interested. This scenario describes where a firm like ours comes in — to build support or opposition from everyday citizens who could be affected by legislation.
In addition to lobbyists at the Capitol, any successful campaign in today’s environment must also have strong grassroots support or opposition. Support from constituents and citizens gives legislators a connection to the individuals and businesses in their district so they know how interested parties feel about certain proposals.
Politics has become something that most citizens only talk about during the heat of an election, or too often in a negative manner due to the tone of talk radio and the tactics of our political parties. But the truth is that during the quietest political time, the decisions that really affect people’s lives are happening at the Legislature.
A successful public affairs campaign leverages the modern political environment of talk radio and blogs, and engages the ancient political discourse tools of town hall meetings and rallying citizens to move public officials.
Outside the important work lobbyists do at the Capitol are four basic steps in which our firm engages when working to get proposed legislation passed or defeated.
Identify and organize your supporters
Whether it is 10 people in a neighborhood opposed to a new development, or thousands of employees seeking new benefits from an employer, finding out who supports your position has to be the first step.
Once constituents are identified, they can be organized in a number of ways. From key groups by legislative district to sub-groups depending on the different positions of an issue, identifying and organizing constituents is an instrumental first step in a successful campaign.
Educate your constituents
Legislation and politics can be intimidating to everyday citizens. Therefore, it is important to take the time to educate supporters on all the various aspects of the campaign. Utilizing issue briefings, newsletters, model legislation and various other vehicles is critical to building knowledge and confidence on an issue. Once supporters have been educated, they can start contacting legislators.
Another way to find supporters and educate them is to communicate through the media by using guest editorials, editorial boards and public affairs television shows.
Communicate your message
Political ads aren’t just for elections. This year, Education Minnesota began running television ads in support of schools in the days following the election. This is just the latest example of interest groups using paid advertising to communicate their key messages to the general public. Think back to all the various Twins stadium campaigns, or the Taxpayers League’s ads about government spending the past few years.
Each of these ads helps communicate the message, and, in turn, sets the stage for debates or educates the general public about an issue. If these citizens become interested in the issues, they can then become supporters and join the constituency that is advocating and supporting a position.
Other communications tactics include letters to the editor, petitions and an online presence using Web sites and blogs.
Activating your supporters
Whether it is a day at the Capitol, a letter or e-mail to an elected official, or a phone call, once your constituents are educated the time comes to activate them. Timing is a critical element of activation, and this is where a solid grassroots firm is linked with lobbyists to understand the timing of a committee hearing or floor vote.
One mistake many groups make is that they ask for letters and phone calls all the time, because legislators juggle many issues and committee agendas are often uncertain, but timing is critical.
Other tactics that groups should consider are meetings with legislators on weekends in the legislator’s home district, without lobbyists present. This was the case the other day when I ran into a senator and constituents in a coffee shop, discussing the upcoming session.
So whether it’s building a stadium or opposing new laws for an industry, real people do still matter in public policy discourse. Today, like throughout history, it takes organizing, prodding and propaganda.
Blois Olson is the founder and president of New School Communications, a Twin Cities-based public relations and public affairs firm. He is also the co-publisher of Politics in Minnesota.
Return to top
|